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Business Intelligence (BI) Analyst

We’re Eargo and we’re on a mission to disrupt and transform the hearing health industry! We’re looking for passionate individuals who jump out of bed in the morning dreaming of new ways to improve the lives of our customers.

We’re tech geeks and dreamers. We believe that every voice is unique and every idea is worth talking about. Moreover, we believe in passion and having fun. Because it takes passion to change the world and if you have passion in what you’re doing, you naturally have fun doing it. But, we do have a serious side. Over 48 million Americans currently experience hearing loss and 80% of them do nothing about it. More often than not it’s related to social stigma. This is why we exist…to give people their hearing without the social stigma so that they can go on being the cool person they are. That’s why we get out of bed in the morning and we take that seriously.

Does this sound like a place you want to work? Well, you’re in luck! We’re looking for some great minds to join us on our journey.

We are seeking highly quantitative, driven and self-starter analyst to join Business Intelligence Team. The BI Analyst will partner with Sales Ops and Marketing team to provide data driven strategic insights that improves processes and marketing campaigns. The ideal candidate will have background in Statistics, Business Administration, computer science or related field with experience in data reporting tools, excel and SQL.


Key Responsibilities:

  • Developing and maintaining reports and dashboards used to drive key business decisions.
  • Work with different departments to identify reporting requirements and identify gaps in existing data
  • Track and Maintain data integrity across all software systems.
  • Support Ad-hoc reporting requirements for Sales Ops and Marketing team.
  • Automate solutions where appropriate
  • Provide support to production environment for data products and dashboards
  • Provide data driven strategic insights to various business teams


Minimum Qualifications:

  • Bachelor’s degree in mathematics, computer science, business administration or equivalent experience
  • Minimum 1-2 years of experience in data analytics (internship counts)
  • Excellent problem solving and analytical skills
  • Proven experience working with relation databases. Experience with MySQL is plus.
  • Knowledge of data visualization tool like Qlik, Tableau, MS reporting services

Preferred Qualifications:

  • Experience working in organization focused on Customer experience; particularly roles focused on Customer Insights, Voice of Customer, Sales Analytics
  • Experience working with cross-functional teams to deliver ad-hoc and automated reporting solutions
  • Self-starter who is capable of taking innovative initiatives
  • Experience with startup companies
  • Experience with ETL tools like Talend, Pentaho, SSIS etc.



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